Social Franchise Coordinator

Social Franchise Coordinator

Role: Social Franchise Coordinator   

Reports To: Senior Coordinator Social Franchise

Liaises With: Programmes department and the other Departments

Duty Station:  Embu

Salary: Kshs. 75, 000 (Gross)

Purpose of the role

In particular, this role is one of several Coordinators responsible for coordinating a

cluster of private health clinics in the respective region that form part of the franchise network.

A successful social franchise cluster network is one in which a broad range of high quality and affordable healthcare services are available to the community on a regular basis.

Key Responsibilities

1.    Expand and scale up the social franchise brand

The activities include:

• Mapping and Identification of new PPNs, suitable to join the social franchisee network and updating MOUs with existing franchisees
• Establish linkages between the PPN with the relevant MOH and CHMT to achieve benefits of PPPs
• Work with other MSK clinics and outreach channel leaders to identify areas of collaboration to ensure synergy across MSK channels.
• Develop appropriate referral linkages between SFs, MSK clinics and outreach teams in the region with clear tracking systems
• Work with other SF networks in the region to ensure coordinated scale up and synergies
• Conduct routine  needs assessments to inform the key inputs that will drive performance
• Identify opportunities for franchisee business development and growth and offer appropriate linkages to MSK resources and partners.
• Actively participate during routine donor-related field tours at various franchised clinics
• Ensure that there is strict adherence by franchised clinics to the MOU guidelines and routinely evaluating facilities that are liable for the Franchising as per the regulations set.

2.    Monitoring and reporting on social franchise performance against set Key Performance Indicators (KPIs)

The activities include:

• Support franchised health facilities to achieve QTA scores above 92% on a regular basis
• Collect and submit timely reports on various key indicators and routinely offer feedback to the franchisees
• Keep custody of various documents between MSK and Franchisees including MOUs and audit reports
• Harness MSK’s Quality Assurance resources to undertake, trainings, mentorship and audits at SFs
• Timely reporting on major and minor complications arising within the social franchise network
• Schedule and convene cluster meetings for sharing of best practices amongst the SF network and promote synergy with other MSK channels.
• Active participation in design and roll out of  various RM&E activities which include exit interviews, assessments and other research work in the  Social Franchise network
• Conduct monthly quality checks at each franchised clinics using various Quality tools.

3.    Implement multiple and integrated health interventions through the social franchise network

The activities include:

• Roll out on a timely manner various franchised health products throughout the Social Franchisee network
• Develop innovative health promotion activities that will drive the demand for these heath products
• Conduct On the Job Training to ensure integration of various franchised health products amongst SPs at franchised clinics
• Identify opportunities for linkages and referrals amongst Social Franchise, MSK clinics and outreaches on the basket of franchised products
• Generate income from social marketing products sold to SF network on a regular basis
• Collect all relevant monies accruing from the SF network and timely banking the same

Qualifications

• B.Sc or Diploma in Nursing, Public Health, Diploma in Clinical Medicine or equivalent from a recognized university.
• Must be a licensed, competent driver and willing to be tested.

Skills Required

• Experience in offering family planning methods (a must)
• Clinical quality assurance experience.
• Experience in community promotion and business management
• Strong I.T  and reporting writing skills
• Proven experience in community promotion and project coordination.
• Business, leadership & management, clinical, communication, marketing, capacity building

Attitude/ Motivation

• Initiative
• Innovative
• Effective Communication
• Responsive
• Working Efficiently
• Sharing Information
• Focus on Learning
• Commitment
• Driven
• Accountable
• Embracing Change
• Motivated
• Team Player

Applications quoting the position title with detailed CVs with contact details of 3 referees (1 of which should be immediate, 1 former supervisor and any other) should be submitted to:

People and Development Dept

pd@mariestopes.or.ke

Marie Stopes Kenya

On or before 21st March, 2014

Only shortlisted candidates will be contacted

NB: Please clearly indicate on the subject line as ‘Social Franchise Coordinator’

Marie Stopes Kenya is an equal opportunity Employer