Head, Business Development & Growth

Head, Business Development & Growth

Reports to:  CEO

Location:  Kampala, Uganda

Company Profile

Our client is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing and payment infrastructure to government, banks and corporate organizations. 

They are looking to fill the role below based in Uganda:

Statement of Responsibility

To coordinate the formulation, design, review and implementation of the company business development and growth strategy and ensure alignment with group strategy. To oversee the sales, product development, marketing and business operations of the electronic payment solutions businesses.

Overview of Responsibilities:

Regular/daily duties

• Sales of products, solutions and services to financial institutions, corporate and government institutions including but not limited to revenue collections solutions, payment products, technology infrastructure products for banks, Card products and services.
• Coordinate and monitor the implementation of the Payment Solutions and Touchpoints & Devices business strategies and plans in order to maximize shareholder returns as well as optimize stakeholder interests.
• Manage the relationship with customers – Financial Institutions, Corporate and Government Institutions, Card Issuers, Acquirers and Merchants.
• Manage complex business deals; developing and negotiating contracts; integrating contract requirements with business operations.
• Oversee the project implementation and business operations and service delivery to ensure client/customer satisfaction.

Periodic duties:

• Identify critical initiatives required to tap synergy and forge implementation of the group’s diversification and growth strategy.
• Develop and communicate periodic financial and non-financial reports to effectively monitor the activities of business areas under supervision to the CEO.
• Developing and implementing the marketing strategies for the different products, solutions and services under the business development and growth portfolio.
• Develop Business Case Analysis for the justification of new products and services and oversee the research and information gathering process for existing and new products and services.
• Provide market intelligence information on products, solutions and services and own the products strategy and positioning process in alignment with group.
• Prepare Quarterly Balance Scorecards for departments team members.
• Set, manage, and communicate performance standards & KPI’s for the department.

Special duties:

• Define and agree key targets for business development & growth in alignment with group.
• Showcasing the company at conferences in and outside Uganda and the East African region.
• Coordinating the response to Request for Proposals, Request for Information, Expression of Interest and other similar requisite documents demanded from prospective clients within and outside Uganda for the East African region.
• Perform any other duties as assigned by the CEO.

Working Relationship:

• Internal: Everyone
• External: Customers and Suppliers

Supervises:

• Unit Head, Payment Solutions & VAS Sales
• Unit Head, Touch points & Devices Sales
• Unit Head, Financial Institutions & Card Sales
• Unit Head, Application Implementation, Operations & Support
• Unit Head, Technology Management

Key skills required:

• Conceptual and Strategic selling skills
• Deep understanding of strategic and financial management with relevant experience in ICT/e-commerceindustry
• Ability to think strategically and holistically and to appreciate the systematic impact of various policies, issues and solutions
• Strong negotiation and influencing skills
• Excellent relationship building and networking skills
• Business Writing and presentation skills
• Strategic Selling skills
• Business Development skills
• Customer Relationship Management skills
• Account Management skills
• Performance management skills
• Very strong organizational, leadership and people management skills
• Strong appreciation and working knowledge of Microsoft Office tools
• In depth knowledge of payment systems

Qualification:

• First degree in Engineering, Computer Science, Business Administration or any related discipline.
• Post graduate degree (MBA) will be an added advantage.

Experience:

• 8 years relevant experience, of which at least four (4) must have been at a management level
• 4 years+ in the Electronic Payments industry or and 4years+ in the Information Technology industry and optional 2 years’ experience in the transaction switching and processing industry

If interested, send in your CV and application letter to recruituganda@kimberly-ryan.net indicating the Job position on the Job title.